Lay-by Terms and Conditions
A Lay-by agreement allows you to purchase a product and pay for it in instalments before taking it home. Please read these terms carefully before entering into an agreement with Sona Solar Zimbabwe.
Our 3-Step Lay-by Process
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01
Make a Down Payment
To initiate a Lay-by, a down payment of 30% of the total purchase price is required.
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02
Pay in Instalments
Complete the remaining payment in full within your chosen period (30, 60, or 90 days). All payments are interest-free.
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03
Receive Your Goods
Once the full price has been paid, you can take your items home. Installation and delivery will be scheduled.
Key Terms at a Glance
Flexible Periods
Choose a payment period that suits you: 30, 60, or a maximum of 90 days to complete your payment.
Convenient Payments
We accept various payment options, including Cash, Mukuru, EcoCash, Western Union, and more.
Cancellation Fee
If you cancel your Lay-by, a termination fee of 15% of the total purchase price will be deducted from your refund.
Pricing
The price is fixed at the start of the agreement but is subject to change based on currency fluctuations or other unforeseen circumstances.
Detailed Terms and Conditions
1. Lay-by Agreement & Payments
A lay-by agreement enables you to purchase a product and pay for it in two or three instalments before taking it home. You will not receive the goods until the full price has been paid. Payments are interest-free.
We accept various payment options including Mukuru, EcoCash, Western Union, WorldRemit, Mama Money, MojoMula Money, Senditoo and other money sending options to Zimbabwe for Diaspora customers. For all payment options, the payment is considered complete only after the money has been collected from the respective agents.
2. Cancellation and Refunds
You have the right to cancel the lay-by agreement at any time before receiving the goods. If you cancel the lay-by or fail to make full payment within the agreed period, the item will be returned to our inventory for resale.
- We will refund your deposit and all other payments made, except for a termination fee of 15% of the total item purchase amount.
- If your payments do not cover the termination fee, you will be responsible for paying the outstanding fee amount.
- If the cancellation occurs within the last 7 days of the Lay-by period, an additional 5% surcharge may be deducted.
- Changing items during the lay-by payment period will be treated as a cancellation, and the 15% fee will apply. The amount paid for a cancelled lay-by will not be transferred to a new lay-by.
3. Default on Payment
If you fail to make any scheduled payments within the agreed-upon Lay-by period, Sona Solar Zimbabwe reserves the right to cancel the agreement. In the event of cancellation due to default, all payments made up to that point will be forfeited, and the solar system and accessories will not be installed. Sona Solar Zimbabwe reserves the right to pursue legal action to recover any outstanding debts in case of default.
4. Installation, Warranty & Liability
- Installation and Delivery: The solar system and accessories will be installed and delivered after the full payment has been received and cleared. Any additional installation costs or modifications required will be borne by the customer.
- Warranty: All Sona Solar products come with a manufacturer's warranty. Warranty claims will be subject to the manufacturer's terms and conditions.
- Limitation of Liability: Sona Solar Zimbabwe shall not be liable for any loss, damage, or injury caused by the use of the solar system or accessories purchased under this agreement. The customer agrees to use the products responsibly and in accordance with the manufacturer's specifications.
5. Governing Law
This Lay-by agreement and any disputes arising from it shall be governed by the laws of Zimbabwe. Any disputes or claims arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Zimbabwe.
By entering into this Lay-by agreement, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. It is recommended that you retain a copy of this agreement for your records.
Ready to Start Your Lay-by?
Secure your solar products today and pay over time with our flexible, interest-free Lay-by plan. Contact us to get started.
Contact Us to Begin
Sona Solar Zimbabwe
Sona Solar Zimbabwe
7 Frank Johnson Avenue,
Avenues, Eastlea
Harare, Zimbabwe.
Call Us Today:
Solar Sales:
+263 78 293 3586
Solar Sales:
+263 78 922 2847
Operations:
+263 78 864 2437
Sona Landline:
+263 24 2797750
Email:
sonasolarzw@gmail.com
Website:
www.sonasolar.co.zw

Borehole Experts Zimbabwe
Borehole Experts Zimbabwe
7 Frank Johnson Avenue,
Avenues, Eastlea
Harare, Zimbabwe.
Call Us Today:
Borehole Sales:
+263 77 389 8979
Borehole Sales:
+263 71 500 3777
Borehole Operations:
+263 71 918 7878
Borehole Landline:
+263 24 2797750
Email:
boreholeexpertszw@gmail.com
Website:
www.boreholeexperts.co.zw