Mastering Sunsynk 5kW & 8kW Hybrid Inverters: Installation, Operation & Troubleshooting
This comprehensive guide covers the installation, operation, and troubleshooting for the Sunsynk 5kW and 8kW Hybrid Inverters. As multifunctional inverters that combine a solar charger, battery charger, and inverter into a single unit, these models are designed to provide reliable, uninterruptible power, making them a top choice for homes and businesses in Zimbabwe.
![]() |
| Sunsynk Hybrid Inverters |
Important Safety Instructions
- All wiring must be performed by a qualified professional.
- Do not disassemble the inverter. For service, take it to a professional service center.
- To reduce the risk of electric shock, disconnect all wires before maintenance.
- Be extremely cautious when working with metal tools around batteries.
- Ensure the inverter is connected to a permanent grounded wiring system.
- Never short circuit the AC output and DC input.
Installation Guide
This IP65-rated hybrid inverter is designed for outdoor use but must meet specific conditions. Install it on a vertical wall with adequate load-bearing capacity, ensuring clearances of at least 50cm on all sides and 100cm in front for proper air circulation.
Avoid installing in: direct sunlight, areas with flammable materials, or environments with high humidity (>95%).
A separate DC over-current protector between the battery and inverter is required. Ensure you use the correct cable size to prevent injury and ensure efficient operation.
| Model | Wire Size | Cable (mm²) | Torque Value |
|---|---|---|---|
| 5/8kW | 2AWG | 35 | 24.5Nm |
CRITICAL: Before making the final DC connection, ensure the positive (+) terminal is connected to positive and negative (-) to negative. Reverse polarity will damage the inverter.
Install a separate AC breaker between the inverter and the AC input power source. The recommended breaker size is 50A for 5kW and 80A for 8kW models.
| Model | Wire Size | Cable (mm²) | Torque Value |
|---|---|---|---|
| 5kW | 8AWG | 8 | 1.2Nm |
| 8kW | 6AWG | 13 | 1.2Nm |
Install a separate DC circuit breaker between the inverter and PV modules. Ensure the Open Circuit Voltage (Voc) of your PV array does not exceed the inverter's maximum and is higher than the minimum start voltage.
| Inverter Model | PV Input Voltage | MPPT V. Range | MPP Trackers | Strings per Tracker |
|---|---|---|---|---|
| 5kW | 370V (100V-500V) | 125Vdc-425Vdc | 2 | 1+1 |
| 8kW | 2 | 2+2 |
Operation & LCD Display
The touchscreen LCD provides a real-time overview of your system's status, showing energy flow between Solar, Grid, Load, and Battery. A central "ON" icon confirms normal operation, while any fault codes (F01-F64) will be displayed for easy diagnosis.
Fault Codes & Troubleshooting
| Code | Description | Solution |
|---|---|---|
| F18/F34 | AC Over Current | Check that backup load power is within range; restart. |
| F20 | DC Over Current | Check PV/battery connections; reduce load on startup. |
| F24 | DC Insulation Impedance | Check PV panel connections and grounding. |
| F35 | No AC Grid | Confirm grid connection is active and the grid switch is on. |
| F42 | AC Line Low Voltage | Check if AC voltage is within standard range. |
| F56 | DC Busbar Voltage Low | Battery voltage is too low; charge the battery. |
| F64 | Heat Sink High Temp | Check ambient temperature; turn off for 10 mins and restart. |
Technical Datasheet
| Specification | Sunsynk 5kW | Sunsynk 8kW |
|---|---|---|
| Battery Voltage Range | 40V - 60V | |
| Max. Charging/Discharging Current (A) | 120A | 190A |
| Max. DC Input Power (W) | 6500W | 10400W |
| MPPT Range (V) | 125V - 425V | |
| No. of MPPT Trackers / Strings | 2 / 1+1 | 2 / 2+2 |
| Rated AC Output Power (W) | 5000W | 8000W |
| Peak Power (Off-Grid) | 2x rated power, 10s | |
| Max Continuous AC Passthrough (A) | 35A | 50A |
| Weight (Kg) | 32 | 32 |
| Protection Degree | IP65 | |
| Warranty | 5 Years | |
Sona Solar Zimbabwe
Sona Solar Zimbabwe
7 Frank Johnson Avenue,
Avenues, Eastlea
Harare, Zimbabwe.
Call Us Today:
Solar Sales:
+263 78 293 3586
Solar Sales:
+263 78 922 2847
Operations:
+263 78 864 2437
Sona Landline:
+263 24 2797750
Email:
sonasolarzw@gmail.com
Website:
www.sonasolar.co.zw
Borehole Experts Zimbabwe
Borehole Experts Zimbabwe
7 Frank Johnson Avenue,
Avenues, Eastlea
Harare, Zimbabwe.
Call Us Today:
Borehole Sales:
+263 77 389 8979
Borehole Sales:
+263 71 500 3777
Borehole Operations:
+263 71 918 7878
Borehole Landline:
+263 24 2797750
Email:
boreholeexpertszw@gmail.com
Website:
www.boreholeexperts.co.zw
