We Are Sona Solar Zimbabwe – The Best Solar Systems Company and
Your Trusted Source for High-Quality, Affordable Solar Solutions.
Need expert Guidance to choose the Perfect Solar System or Solar-Powered Boreholes in Zimbabwe? Chat with our friendly Sona Solar Zimbabwe team on WhatsApp for fast, personalized advice. We typically respond within 30 minutes and Guarantee a reply within one hour.
+263 78 922 2847Our Warranty Policy
At Sona Solar Zimbabwe, we are committed to providing high-quality products and exceptional customer service. Our warranty policy is designed to protect your investment and give you complete peace of mind.
The Sona Solar 1-Year Workmanship Guarantee
For the first year from the date of installation, your entire solar power system is comprehensively covered by Sona Solar Zimbabwe at no additional cost. This is our commitment to a quality, professional installation.
All Components
If any component we supply fails within the first year, we will repair or replace it.
All Labour Costs
Our guarantee includes the labour costs for any necessary repairs or replacements during this period.
No Hidden Fees
There are no call-out fees or extra charges for warranty claims within the first year.
Ongoing Support
Our team is always available to monitor your system and answer any questions you have.
Long-Term Manufacturer Warranties
After the first year, your system continues to be protected by extensive warranties directly from the world-class manufacturers of your equipment.
Solar Panels
A Product Warranty (12-25 yrs) for physical defects and a Performance Warranty (25+ yrs) for energy output.
Inverters
Brands like Must and Codi offer robust warranties, often with options for extension, ensuring long-term reliability.
Lithium Batteries
Top-tier battery manufacturers like SVolt and Must provide long-term warranties, typically starting from five years.
Lifetime Support
Even after warranties expire, Sona Solar is here to provide technical support and expert advice for your system's lifetime.
How to Make a Warranty Claim
- Contact Us First: If you believe there is an issue, contact our Customer Service Center immediately. Provide your name, installation address, and a clear description of the problem.
- System Assessment: We will arrange a time to assess the system. If the malfunction falls within our 1-year workmanship guarantee, we will proceed with the repair or replacement at no cost to you.
- Manufacturer Claim Support: If the issue occurs after the first year, we will assist you in facilitating the claim directly with the manufacturer to ensure a smooth process.
Please note that the cost of delivery for certain warranty services after the first year may be charged to the customer as per the manufacturer's policy.
Warranty Exclusions
Our warranty covers defects in materials and workmanship under normal use. The following situations are not covered:
- Damage from force majeure events (such as lightning strikes, floods, fires, etc.).
- Misuse, accident, negligence, or unauthorized alterations and repairs.
- Damage from operating the product outside of its specified guidelines.
- Products where the serial number has been manipulated or removed.
- Issues arising from equipment not supplied or installed by Sona Solar Zimbabwe.
We Are Here to Support You
If you have any questions regarding our warranty policy or need assistance, please contact us. We are here to help you maximize the benefits of your solar power investment.
Contact Customer ServiceSona Solar Zimbabwe – Your Trusted Partner for Solar Energy Solutions
Sona Solar Zimbabwe provides premium Solar Panels, Lithium Batteries, Inverters, and complete Solar Systems for homes, businesses, and industries. We also specialize in expert Borehole Drilling Solutions and Solar-Powered Water Systems. Trust our experienced team for professional Solar installations in Harare, Marondera, Mutare, Chitungwiza, and across Zimbabwe, delivering reliable, efficient, and cost-effective renewable energy solutions.
Want to get started or check prices and availability? Chat with us instantly for personalized advice, expert guidance, and tailored quotes!
Sona Solar Zimbabwe
Sona Solar Zimbabwe
7 Frank Johnson Avenue,
Avenues, Eastlea
Harare, Zimbabwe.
Call Us Today:
Solar Sales:
+263 78 293 3586
Solar Sales:
+263 78 922 2847
Operations:
+263 78 864 2437
Sona Landline:
+263 24 2797750
Email:
sonasolarzw@gmail.com
Website:
www.sonasolar.co.zw
Borehole Experts Zimbabwe
Borehole Experts Zimbabwe
7 Frank Johnson Avenue,
Avenues, Eastlea
Harare, Zimbabwe.
Call Us Today:
Borehole Sales:
+263 77 389 8979
Borehole Sales:
+263 71 500 3777
Borehole Operations:
+263 71 918 7878
Borehole Landline:
+263 24 2797750
Email:
boreholeexpertszw@gmail.com
Website:
www.boreholeexperts.co.zw
